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How Are We Doing?

Feedback is important to everything we do at Cole Automotive Group. We strive to provide the best customer service experience possible. If you have visited us recently, we would happy to hear more about how your experience went. Use the form on this page to submit your testimonial. Or take a look at what other people have been saying about their trip to Cole Automotive Group.

Customer Lobby
665 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Garold Lehman 17 May 2017
We received the best service in helping us lease our new car. Our salesman assisted us to get the car that best fit our needs.
5 rate
Steven Schomer 09 May 2017
I was in for an oil change. Started early, finished early. Nice job.
5 rate
Sandra F., Portage, MI 09 May 2017
Very good service department.  They are very reliable, explain what you need done and on schedule.  Sharon B in service dept. very helpful
5 rate
Cindy Robinson 05 May 2017
Love this place. I wouldn't take my cars anywhere else.
5 rate
Ginger Elliott 19 Apr 2017
I was treated well from the moment of arrival. My truck was processed and repaired in little over an hour. I am very pleased with outcome of my visit. Thank you.
5 rate
Kevin 08 Apr 2017
Cole Krum made it very easy and fun buying my new truck. The process was very quick on both my purchase and trade in. Thank you
5 rate
Terry 07 Apr 2017
Great job but everyone has room for improvement at their job. Why does the feedback have to be 20 words?
5 rate
Betty 07 Apr 2017
Sales personal & service are all very friendly and helpful. Telling all my friends .Tracy Glocheski even meets her customers with an umbrella nice touch.
5 rate
Penny Barrington 04 Apr 2017
Love the people at Coldwater garage. They are kind and flexible and willing G to work with you.
4 rate
Local Mike 03 Apr 2017
I came in and honestly talked with Kim the sales agent and she put us in a newer van for the same money. I feel the Chyrsler product loses value too fast but i like the features, economy, and rates of these so I bought number 5 van. I have bought one before this here but a different sales person. ... Either way, quick efficient and accomplished the goals in my head. Show more
4 rate
Please speak with our friendly staff for more information.
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